Acelity Careers

Senior Business Process Analyst, Data Governance

San Antonio, United States of America

Job Description

Senior Business Process Analyst, Data Governance

The ideal candidate will be able to apply their in-depth knowledge of business process and data mapping to reverse engineer existing Acelity processes for managing customer, product, and other data domains with the goal of identifying short- and long-term process improvements.  Improvements may be defined as speed, quality, resource usage, or elimination of steps. The candidate will leverage their experience in continuous process improvement to develop an in-depth knowledge of Acelity processes and use that knowledge to work with stakeholders on creating and implementing process and system enhancements. Driven by curiosity and a passion for making work more efficient, the ideal candidate thrives in situations where they can apply problem solving know-how to understanding current state and to driving a better, more efficient and effective future state for the business.  The candidate must be able to work both independently and as part of a team.

Responsible for analyzing complex processes and must possess intermediate to advanced skills in process documentation.  In addition to the technical skills, the candidate must be able to effectively communicate (via verbal, written and visualization means) process insights to internal stakeholders at all levels of the organization. 

Primary Duties / Responsibilities

  • Act as an internal consulting resource for business partners and cross-functional projects in identifying, analyzing, mapping, and documenting business processes targeted as creating, maintaining, and processing Acelity data assets.
  • Drive alignment between business processes and Data Governance rules.
  • Perform in-depth, unstructured analysis on Acelity business processes and the related data assets to understand the workflow, data collection, data use, and resource usage.
  • Work with the enterprise architecture teams to define how the process can be improved by leveraging existing and new technologies.
  • Perform root cause analysis on business process errors and inefficiencies to determine the source, process, or person generating the issues.
  • Work with cross-functional teams to identify interdependencies across processes and teams and how improvements can be made without disrupting order fulfillment, payment, and commissions.
  • Leverage the Acelity Total Quality Management (TQM) process to take a weakness-based approach that drives continuous improvement.
  • Develop a close collaboration with business and IT partners to strengthen alignment between technology and process.
  • Communicate and collaborate effectively with all levels of the organization.

Minimum Qualifications

  • Bachelor's degree (Master's preferred) in Business, Computer Science, or related field. Equivalent experience will be considered in lieu of a degree.
  • 8+ years’ experience working with end-users and key stakeholders in business process improvement roles
  • Advanced process mapping skills with the ability to reverse engineer processes including data inputs and outputs to drive continuous improvements
  • The ability to adapt to changing priorities and deadlines
  • Excellent communication skills with executives and other internal stakeholders, catering to various levels of analytical proficiency
  • Ability to work independently and collaboratively, as required, in a fast-paced, matrixed, team environment consisting of internal and external team members
  • Excellent planning, organization and time management skills including the ability to support and prioritize multiple projects
  • Results oriented: Attention to detail, organized, and able to multi-task on multiple initiatives
  • Intense curiosity and passion for business process improvement
  • Experience with Total Quality Management (TQM) preferred.
  • Healthcare industry experience preferred.

Travel Requirements

  • Office-based position
  • 10-20% within US (field visits and meetings)
The information listed above is not a comprehensive list of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. Any physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EOE AA M/F/Vet/Disability: Acelity L.P. Inc. and its subsidiaries are an equal opportunity and affirmative action employer and give consideration for employment to qualified applicants without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, or genetic information or any other legally protected characteristic. If you'd like more information about your EEO rights as an applicant under the law, please click here: VEVRAA Federal Contractor