Acelity Careers

Assistant District Manager - Field Service

Charlotte, United States of America

Job Description


Charlotte, NC,

Norcross GA

Raleigh, NC

The Assistant District Manager is responsible for oversight of the business operation at a single Service Center or multiple locations. They provide leadership and daily work assignments for those team members in the assigned locations.

Primary Duties/Responsibilities:

  • Direct reporting responsibilities for team members at assigned locations.
  • Supervises staff including training, coaching, counseling and providing input to the District Manager.
  • Provides information to the District Manager and assists with team member opportunities for development.
  • Supervises work assignments & processes to ensure efficient use of product, manpower, vehicles and equipment to achieve and maintain optimal customer service.
  • Oversee business operations including inventory control, audit and compliance with KCI policies and procedures.
  • Oversees and is responsible for meeting budget and Scorecard metrics. Conducts customer site visits.
  • Interviews and recommends personnel for Service Center positions.
  • Oversees and is responsible for attendance guideline compliance & tracking.
  • Prepares & delivers annual performance evaluations and makes recommendations for salary increases and promotions.
  • Responsible for Service Center activities including quality control, inventory and record keeping.
  • Manages customer relationships and is the primary contact for service issues in small and medium profile accounts.
  • Other duties as assigned and deemed appropriate by management.

Basic Qualifications: 

  • Bachelors Degree in Business or related discipline
  • Minimum 2 years of direct supervisory experience
  • Experience with and ability to use Microsoft Office products including Word, Excel and Power Point.
  • Hold and maintain a valid state driver’s license for the state of residence.
The information listed above is not a comprehensive list of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. Any physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EOE AA M/F/Vet/Disability: Acelity L.P. Inc. and its subsidiaries are an equal opportunity and affirmative action employer and give consideration for employment to qualified applicants without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, or genetic information or any other legally protected characteristic. If you'd like more information about your EEO rights as an applicant under the law, please click here: VEVRAA Federal Contractor