Acelity Careers

Business Operations Analyst II

San Antonio, United States of America

Job Description


Monitor and supports all EDI customer transactions for ARM Facilities business, this includes orders and invoices. Provide support for all EDI trading partner initiatives, and all customer on-boarding activities.  Responsible for scheduling, and supporting the KCI URL Process Set- for both Daily and EOM. Provide system administrative support for ARM collections software, as well as Oracle Receivables and iReceivables. 



  • Monitor daily inbound and outbound electronic (EDI) transactions; process all exceptions in a timely manner.
  • Support the development, testing, and implementation of EDI application interfaces for facility customers.
  • Execute on-boarding process for all new EDI customers.
  • Executes the daily order and billing processes as part of the KCI Update Rental Lines (URL) Set, to include month end. Resolves or escalates issues in a prompt and timely manner.
  • Analyze Accounts Receivable and Order Entry exceptions and discrepancies to ensure accurate invoicing and prompt payment within KCI business practice and time sensitive guidelines.
  • Provide system administration support for business-owned Oracle application setups of AR and OM.
  • Support third party collection software, GetPaid.  To include identifying and resolving issues.
  • Provide support and act as liaison will billing vendor, Business Ink, Co.
  • Manage external customer access, new and existing for Oracle iReceivables.
  • Provide after-hours support, when necessary, for URL processes and EDI.
  • Creates and distributes weekly and monthly reports and metrics.



  • Bachelor’s Degree in Accounting, Business, IS or related field preferred, and 5 years equivalent work experience.
  • Displays excellent analytical & problem solving abilities as well as a high level of accuracy and attention to detail.
  • Ability to manage multiple tasks simultaneously.
  • Excellent verbal and written communication skills.
  • Proficiency in the use of relational databases, or ERP applications such as Oracle.


  • Knowledge of Institutional Billing; including EDI.
  • Develops recommendations to solve problems and issues related to business operations and communicates with other departments as necessary.
  • Familiarity with HIPPA EDI and business process analysis.
  • Demonstrated ability to identify and implement process improvements in an operational healthcare environment.
  • Ability to work effectively in a team environment, as well as independently.
  • Ability to maintain complete confidentiality and discretion in business relationships
The information listed above is not a comprehensive list of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. Any physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EOE AA M/F/Vet/Disability: Acelity L.P. Inc. and its subsidiaries are an equal opportunity and affirmative action employer and give consideration for employment to qualified applicants without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, or genetic information or any other legally protected characteristic. If you'd like more information about your EEO rights as an applicant under the law, please click here: VEVRAA Federal Contractor